Right of withdrawal

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Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period shall be fourteen days from the day at the... :

  1. in the case of a purchase contract:
    ...you or a third party other than the carrier designated by you has taken possession of the goods.
  2. in the case of a contract for several goods ordered by the consumer as part of a single order and delivered separately:
    ...you or a third party other than the carrier designated by you has taken possession of the last goods.
  3. in the case of a contract for the delivery of goods in several partial deliveries or pieces:
    ...you or a third party other than the carrier designated by you has taken possession of the last partial shipment or the last item.

  4. in the case of a contract for the regular delivery of goods over a specified period:
    ...you or a third party other than the carrier designated by you has taken possession of the first goods.

To exercise your right of withdrawal, you must inform us (Göttler GmbH, Schloßstraße 13, 86745 Hohenaltheim - Tel.: 09088 / 480 - Fax: 09088 / 920 09 03 - info@streifenfrei.com) by means of a clear statement (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract.

You can use the Sample cancellation form use, but this is not mandatory.

If you wish to cancel the contract, please fill out this form and send it back (email, fax or post) to service@fensterwischer.info / Fax: +49 (0)9088 920 09 03

Consequences of revocation

If you cancel this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this refund.

  • We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.

  • You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period.

  • You shall bear the direct costs of returning the goods.

  • You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.